01 Who We Are

Dapper (CNPJ: 51.751.258/0001-60), headquartered at Praça Odilon Resende Andrade, Três Corações, Minas Gerais, Brazil, is the data controller responsible for the personal information collected through our digital products.

For any privacy-related inquiry, contact us at support@dapper-infoapps.online.

02 Data We Collect

We collect the following categories of personal data, only to the extent necessary to provide our services:

• Identity data: name, date of birth (when required).
• Contact data: email address, phone number (optional).
• Account data: username, password (hashed), preferences.
• Transaction data: purchase records, billing address, payment method type (we do not store full card details).
• Usage data: pages visited, features accessed, session duration, click patterns.
• Device & technical data: IP address, browser type, operating system, device identifiers.
• Communications data: emails or messages you send us, support requests.

We never sell your personal data to third parties. We do not collect sensitive categories of data (e.g. health diagnoses, biometric data) unless you explicitly provide them in a support context.

03 How We Use Your Data

Your data is used exclusively for the following purposes:

• Creating and managing your account and access to our platforms.
• Processing purchases and delivering digital products or services.
• Sending transactional communications (receipts, access credentials, updates).
• Sending marketing communications, only with your explicit consent and with easy opt-out.
• Personalizing your experience and improving our products based on anonymized usage patterns.
• Complying with legal obligations (tax records, fraud prevention, regulatory requirements).
• Protecting the security and integrity of our platforms.

04 Legal Basis for Processing

We process your data on the following legal bases, depending on the context:

• Contract performance: to fulfill obligations arising from your purchase or use of our services.
• Legitimate interest: to improve our products, ensure security, and prevent fraud.
• Consent: for marketing emails, cookies, and optional features — which you may withdraw at any time.
• Legal obligation: to comply with Brazilian LGPD, GDPR, CCPA, and other applicable laws.

05 Data Sharing & Third Parties

We may share your data with trusted third-party service providers who process data on our behalf under strict data processing agreements:

• Payment processors (independent third-party providers) — for secure transaction processing.
• Email & communication tools — for transactional and marketing emails.
• Analytics providers — for anonymized usage insights.
• Cloud infrastructure — for hosting, storage, and delivery of our digital products.
• Legal authorities — only when required by law, court order, or to protect our rights.

All third parties are contractually required to handle your data in accordance with applicable privacy laws.

06 International Data Transfers

As Dapper operates globally — serving users in Brazil, the United States, Germany, and 20+ other countries — your data may be transferred to and processed in countries outside your own.

For transfers from the EU/EEA, we apply appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission. For transfers from Brazil, we comply with LGPD Chapter V requirements. For users in California, transfers comply with CCPA provisions.

07 Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law:

• Account data: retained for the duration of your account plus 5 years after closure.
• Transaction records: 5–10 years depending on jurisdiction.
• Marketing data: until you withdraw consent or unsubscribe.
• Usage & analytics data: up to 26 months in anonymized form.

08 Your Rights

Depending on your location, you hold the following rights over your personal data:

• Access: request a copy of the data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your data, subject to legal retention requirements.
• Restriction: request that we limit how we process your data.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests or for direct marketing.
• Withdraw consent: at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, email us at support@dapper-infoapps.online. We will respond within 30 days.

09 Cookies & Tracking

We use cookies and similar tracking technologies to operate and improve our platforms. Categories include:

• Essential cookies: required for the website to function.
• Performance cookies: measure how visitors interact with our content.
• Functional cookies: remember your preferences and settings.
• Marketing cookies: used to deliver relevant advertising, only with your consent.

You can manage cookie preferences via our cookie banner or your browser settings.

10 Children's Privacy

Our services are intended for users aged 18 and over. We do not knowingly collect personal data from children under 13 (or under 16 in the EU). If you believe a child has provided us with personal data, contact us immediately.

11 Security

We implement industry-standard security measures to protect your personal data, including TLS/SSL encryption for data in transit, encrypted storage, access controls, and regular security assessments. While we take all reasonable precautions, no digital system is 100% secure.

12 Contact & DPO

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

Dapper
Email: support@dapper-infoapps.online
Address: Praça Odilon Resende Andrade, Três Corações, MG — Brazil
CNPJ: 51.751.258/0001-60

We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on our platforms.

01 Acceptance of Terms

By accessing or using any Dapper platform, website, webapp, or digital product (collectively, the “Services”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms in their entirety, you must not access or use our Services.

⚠️ Please read these Terms carefully before using our platforms. Your continued use constitutes acceptance of all conditions described herein and any future updates.

02 Who We Are

Dapper is a Brazilian technology company (CNPJ: 51.751.258/0001-60), headquartered at Praça Odilon Resende Andrade, Três Corações, Minas Gerais, Brazil. We develop webapps, digital programs, and paid media strategies focused on health, wellness, personal development, and spirituality.

Contact: support@dapper-infoapps.online

03 Eligibility

To use our Services, you must:

• Be at least 18 years of age, or the age of legal majority in your jurisdiction.
• Have the legal capacity to enter into binding agreements.
• Not be prohibited from using our Services under applicable laws.
• Provide accurate, complete, and current information during registration and purchases.

04 Our Services

Dapper provides digital products and services including, but not limited to:

• Health and wellness webapps and programs.
• Weight loss and physical performance platforms.
• Men's health digital solutions.
• Personal care and appearance education.
• Show management and vocal training tools.
• Digital campaign strategy consulting and implementation.

All digital products are delivered electronically. Access is granted upon confirmed payment and remains valid for the period specified at the time of purchase. Dapper reserves the right to modify, suspend, or discontinue any Service at any time with reasonable notice.

05 Account Registration

Some Services require account creation. You agree to provide truthful information, maintain the confidentiality of your login credentials, notify us of unauthorized access, and accept responsibility for activity occurring under your account.

06 Purchases & Payments

Prices are displayed at checkout and may include applicable taxes. Payment is processed by independent third-party payment processors. Dapper does not store your full payment details. Upon successful payment, access is delivered by email or dashboard. Transactions use the currency displayed at checkout.

For refund conditions, please review our Refund Policy.

07 Intellectual Property

All content, materials, software, designs, text, graphics, logos, and digital products made available through Dapper's Services are the exclusive intellectual property of Dapper or its licensors, protected under Brazilian Law No. 9.610/98 and applicable international treaties.

You are granted a limited, non-exclusive, non-transferable, revocable license to use purchased digital products for personal, non-commercial use only. You may not copy, reproduce, redistribute, resell, modify, reverse-engineer, or share access.

08 Prohibited Conduct

When using our Services, you agree not to violate laws, engage in fraudulent or misleading activity, gain unauthorized access, transmit harmful code, use bots or scrapers without permission, harass users, distribute unlawful content, or circumvent restrictions.

09 Disclaimers & Limitation of Liability

Dapper's digital products — particularly those related to health, wellness, weight loss, and personal development — are provided for informational and educational purposes only. They do not constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before making health decisions.

To the maximum extent permitted by applicable law, Dapper's total liability for any claim arising from use of our Services shall not exceed the amount paid for the specific product or service giving rise to the claim in the preceding 12 months.

10 Indemnification

You agree to indemnify, defend, and hold harmless Dapper, its officers, directors, employees, and affiliates from claims, liabilities, damages, costs, or expenses arising out of your use of the Services in violation of these Terms, violation of third-party rights, or content you submit.

11 Governing Law & Disputes

These Terms are governed by the laws of the Federative Republic of Brazil, including the Brazilian Consumer Protection Code, the Civil Code, and applicable digital commerce regulations. Mandatory consumer protection rights in your jurisdiction are not affected.

Any dispute shall first be subject to good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the competent courts in Três Corações, Minas Gerais, Brazil, unless otherwise required by applicable law.

12 Changes to Terms

Dapper reserves the right to update these Terms. Material changes will be communicated via email to registered users or prominent notice on our platforms at least 15 days before taking effect. Continued use after changes take effect constitutes acceptance.

13 Contact

Dapper
Email: support@dapper-infoapps.online
Address: Praça Odilon Resende Andrade, Três Corações, MG — Brazil
CNPJ: 51.751.258/0001-60

01 Our General Refund Commitment

Dapper develops digital products — webapps, programs, and experiences — intended to create real, lasting impact. If a product does not meet your expectations, we want to make it right.

Our general commitment is a 7-day satisfaction guarantee on all digital products from the date of purchase or first access, whichever is earlier. The applicable refund period is determined by the consumer protection laws of your country of residence.

02 Refund Rights by Jurisdiction

We serve users in 20+ countries. Below is a summary of the refund window applicable in our key markets:

• Brazil — 7 days: from purchase for digital products purchased online.
• European Union — 14 days: withdrawal right for digital content not yet accessed or started.
• Germany — 14 days: Widerrufsrecht; waiver only with explicit consent before access.
• United States — 7 days: Dapper policy; FTC rules on digital goods apply.
• United Kingdom — 14 days: for digital content not yet accessed.
• All other countries — 7 days: local mandatory consumer rights always respected.

03 Brazil — CDC

Under Article 49 of Brazil's Consumer Protection Code (Law 8.078/1990), consumers who purchase products online have the right to withdraw within 7 calendar days from the date of transaction or delivery, whichever is later. Upon exercising this right, you are entitled to a full refund within 30 days of your request.

Contact support@dapper-infoapps.online.

04 European Union — Consumer Rights Directive

EU consumers benefit from a 14-day withdrawal period under Directive 2011/83/EU. If you explicitly request and consent to immediate access before the period expires, and acknowledge that this waives your right of withdrawal, the right may not apply once access has begun. This waiver is never assumed.

Dapper processes valid refunds within 14 days of receiving a valid withdrawal request, using the same payment method as the original transaction.

05 United States

The United States does not have a single federal law mandating refunds for digital products. Dapper applies its 7-day base policy for US customers. If a product was misrepresented or failed to deliver, request a refund within 7 days for priority handling.

06 Germany — Widerrufsrecht

German consumers have a statutory 14-day right of withdrawal under §355 BGB and the EU Consumer Rights Directive. The right expires early only if you explicitly consented to immediate delivery and acknowledged the loss of the right in a mandatory checkbox at purchase.

07 Other Countries

Dapper's 7-day base refund policy applies. If mandatory consumer protection laws grant longer rights or additional rights, those rights always take precedence.

08 Eligible & Non-Eligible Products

Eligible for refund:

• All digital programs, webapps, and courses within the applicable window.
• Products that fail to deliver the described functionality.
• Products where access was never granted after confirmed payment.
• Products materially different from their description.

Outside mandatory legal rights, requests may not be eligible when:

• The customer validly waived the right at purchase where applicable.
• The applicable refund period has expired without legal basis for extension.
• An account was suspended for violation of the Terms of Use.

09 How to Request a Refund

1. Email our support team

Send a message to support@dapper-infoapps.online with the subject line “Refund Request — [Your Name]”.

2. Include your purchase details

Provide your full name, email used at purchase, order or transaction ID, product purchased, and date of purchase.

3. Optionally share your reason

You are not required to justify a request within the applicable window. Feedback helps us improve.

4. Receive confirmation & refund

We will confirm receipt within 48 business hours and process your refund within the applicable timeline.

10 Processing & Timelines

• Approval notification: within 2 business days.
• Refund processing: initiated within 5 business days of approval.
• Credit to your account: 5–14 business days depending on your bank and payment method.
• Currency: refunds are issued in the same currency as the original transaction.

11 Chargebacks & Disputes

We encourage you to contact us before initiating a chargeback. If a chargeback is initiated without prior contact, we reserve the right to temporarily suspend the account pending investigation and provide evidence to the payment processor. This does not affect rights under applicable consumer protection law.

12 Contact

Dapper — Refund & Support
Email: support@dapper-infoapps.online
Response time: within 48 business hours
Address: Praça Odilon Resende Andrade, Três Corações, MG — Brazil
CNPJ: 51.751.258/0001-60